How can we help?
Search our help articles or browse by category to find what you need.
Setting Up Domain Knowledge
Configure what your AI knows about your website, products, and goals.
Managing Chat Participants
Add, edit, and customize the AI participants in your chat widget.
Generating and Editing Conversations
Create AI-powered conversations and customize the chat flow.
Collecting Visitor Information
Configure how and when to collect visitor names and emails.
Customizing Widget Appearance
Change colors, position, and display settings to match your brand.
AI Continuation and Dynamic Conversations
Keep conversations going after the script ends
Staff Bot Configuration
Configure your AI company representative behavior
Advanced Embed Options
Customize widget behavior with embed parameters
Multi-Language Support
Generate conversations in 19 different languages
Improving AI Responses with Feedback
Use thumbs-down feedback to teach the AI better responses based on your domain knowledge.