Multi-Language Support

    Generate conversations in 19 different languages

    FOMOchat generates conversations in 19 languages to match your global audience.

    Supported Languages

    FOMOchat supports the following languages for AI-generated content:

    Language Language Language
    English German Russian
    Spanish Italian Japanese
    French Portuguese Korean
    Dutch Polish Chinese (Simplified)
    Arabic Hindi Chinese (Traditional)
    Turkish Vietnamese Thai
    Indonesian

    Setting Your Language

    Where to Configure

    1. Open your FOMOchat in edit mode
    2. Go to the Knowledge step
    3. Find the Language dropdown
    4. Select your target language
    5. Save changes

    When to Set Language

    Set the language before generating participants and conversations. The language setting affects all AI-generated content from that point forward.

    What Language Affects

    Participant Names

    AI generates culturally appropriate names:

    • English: John, Sarah, Michael
    • Japanese: 田中, 鈴木, 佐藤
    • Spanish: Carlos, María, Alejandro
    • Arabic: محمد, فاطمة, أحمد

    Conversation Content

    All generated messages use the selected language:

    • Product discussions
    • Questions and answers
    • Social proof comments
    • Call-to-action suggestions

    AI Rep Responses

    When visitors interact, the AI Rep responds in the configured language:

    • Answers to questions
    • Follow-up prompts
    • Email collection requests

    Tone and Style

    Language affects more than words—it adapts:

    • Cultural communication styles
    • Formality levels
    • Common expressions

    Best Practices

    1. Match Your Audience

    Set the language to match your website visitors:

    • German site → German FOMOchat
    • Latin America targeting → Spanish FOMOchat
    • Japan market → Japanese FOMOchat

    2. Provide Context in Target Language

    For best results with non-English languages:

    • Write your Additional Context in the target language
    • Provide video transcripts in the target language
    • This helps the AI generate more natural, fluent content

    3. Review Generated Content

    While FOMOchat generates high-quality multilingual content, we recommend:

    • Having a native speaker review important conversations
    • Checking cultural appropriateness of names and expressions
    • Adjusting any awkward phrasings

    4. Consider Mixed Audiences

    If your site serves multiple language audiences:

    • Create separate FOMOchats for each language
    • Use visibility rules to show the right chat based on URL (e.g., /de/, /es/)
    • Or detect browser language via JavaScript and load appropriate widget

    Language Limitations

    What Language Does NOT Affect

    • Widget UI labels (controlled by widget settings)
    • Embed code and technical elements
    • Analytics and dashboard (always in English)

    Mixed Language Scenarios

    If your website is in one language but you want chat in another:

    • Set the FOMOchat language to match your desired chat language
    • Provide Additional Context in the chat language
    • The AI will prioritize the FOMOchat language setting

    Switching Languages

    To change an existing FOMOchat's language:

    1. Go to Knowledge step
    2. Change the language dropdown
    3. Regenerate participants — Names need to match the new language
    4. Regenerate conversation — Messages need to be in the new language

    ⚠️ Note: Changing language requires regenerating content. Existing edited messages won't auto-translate.

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