Creating Your First FOMOchat

    A step-by-step guide to creating and configuring your first FOMOchat widget.

    Follow these steps to create your first AI-powered chat widget.

    Step 1: Start the Creation Flow

    From your dashboard, click the "New FOMOchat" button. This launches the guided creation wizard.

    Step 2: Choose Your Widget Purpose

    Select what type of page this chat is for:

    Purpose Description Best For
    Chat on marketing pages Standard social proof chat Landing pages, product pages, homepages
    Chat during a video Synced with video playback Webinars, courses, video sales letters

    πŸ’‘ Key Insight: Choose "Chat during a video" if you have recorded contentβ€”it transforms pre-recorded videos into interactive experiences.


    Step 3: Set Up Domain Knowledge

    Enter your website URL and click Analyze. FOMOchat will scan your site to understand:

    • What your product or service does
    • Key features and benefits
    • Pricing information
    • Target audience

    You can also:

    • Add a custom Goal (what action you want visitors to take)
    • Provide Additional Context that the AI should know
    • Specify a Follow-up Email for lead notifications
    • Select your Language (19 languages supported)

    For video mode: Paste your video transcript here so the AI can generate context-aware conversations.

    πŸ’‘ Key Insight: The more accurate your website content, the better the AI will understand and represent your business.


    Step 4: Configure Participants

    For Marketing Pages

    FOMOchat creates AI participants who will chat on your widget:

    • AI Company Rep β€” Answers visitor questions using your website knowledge
    • Simulated Users β€” Create social proof by discussing your product

    Use the sliders to control:

    • Avg Participants β€” How many people in the chat (1-20)
    • Customer/Prospect ratio β€” Balance of satisfied customers vs curious newcomers
    • Include Skeptic β€” Add someone who asks tough questions

    For Video Mode

    Choose your participant source:

    • Load existing chat β€” Upload a real chat export from a past webinar
    • Create new chat β€” Generate participants and conversation with AI

    Step 5: Generate the Conversation

    Click Generate Conversation to create the chat script. You can:

    • Regenerate if you want different content
    • Edit individual messages
    • Adjust timing and flow
    • Control duration, reply speed, and topic pacing

    πŸ’‘ Pro Tip: Review the generated conversation carefully. The AI creates a great starting point, but a few personalized tweaks can make it even more authentic.


    Step 6: Review Settings

    Configure how your widget behaves:

    • Position β€” Bottom-left or bottom-right
    • Primary Color β€” Match your brand
    • Visitor Info Collection β€” Name, email, or both
    • Visibility Rules β€” Show on specific pages
    • Display Mode β€” Button (bubble) or input (inline)

    Step 7: Install the Widget

    Copy the embed code and paste it into your website's HTML, just before the closing </body> tag.


    Step 8: Go Live

    Your widget starts in Preview Mode (free with branding). When you're ready for a professional look, activate Production Mode to remove branding.

    πŸ’‘ Note: While building in the editor, test visitors don't count toward your limits and are automatically cleaned up.

    πŸŽ‰ Congratulations! Your FOMOchat is now ready to boost conversions.


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